Security and Privacy

We will never forward your information without your consent.

Information Gathered

EasyChemicals gathers information for one purpose only; that is to offer you the use of our excellent services in the easiest and most efficient way.

We ask for your contact information such as your name, address, email, and phone & fax number if you are making an enquiry via the contact us form on the EasyChemicals website. We store this contact information internally so that we can provide answers to your queries. We do not share this information with any other parties.

When inputting your orders, we again ask for contact information such as your name, address, email and phone & fax number. This information is stored within secure order software so we can process your order.

Any demographic information gathered such as your address is only used to produce statistics, based on figures alone, for internal use. None of this information is shared with any third parties.

Use of Information

We don't send any unsolicited material using information gathered from our web site, neither do we sell information to third parties.

The only information passed on to a third party is your order details, so that you will receive your goods. This information consists of your name and address, and details of the products purchased. We do not send details of your debit or credit card number to anyone.

We only send email upon specific request. For example, we will send you an email following up an inquiry made by yourself, if and only if you request a reply.

IP addresses

An IP address is a number which is automatically assigned to your computer. Web servers (the computers that deliver Web pages to your computer) must be able to identify your computer by its IP address.

EasyChemicals does not link IP addresses to anything personally identifiable. This means the only information retained by our servers when you visit our website is the browser type, the domain you are accessing and the access time. The user remains anonymous to us.

Furthermore, IP addresses are used as a means of creating statistical reports (for example, the EasyChemicals shop was visited by 1,000 users during May 2005). No personal information will ever be disclosed. These statistics reports are based on figures alone.

Information Distribution

EasyChemicals will never wilfully disclose individually identifiable information about its customers to any third party without first receiving that customer's permission.

Any personal information that you provide will be used within EasyChemicals, so that we can provide you with expert help and services.

Cookies

Cookies are used to track a shopper's movements and purchases whilst they are shopping, so that the shopping basket has a way of telling what items they require. The shopping basket will not function at all if you set your browser to reject cookies.

Within the secure ordering form, you can opt to have your personal details to be 'remembered' to speed up future purchasing. This involves the placement of a further cookie on your machine.

To update these details during any further purchases, just change the information as appropriate within the secure order form and check the ‘update details' box. The cookie previously placed on your machine will then be updated.

We don't include any personal information in the cookies.

Unsolicited Material

We will never release any personal details to third parties, except details of an order you have made, which are forwarded to the relevant carrier so that he can deliver the goods to you.

We will only contact you if you have requested us to do so.

We will send an email to you to confirm any orders you place with EasyChemicals, which will include the value and make-up of your order.

Opt-Out

Every time EasyChemicals collects your name, address and other personal details, you will always be able to decline to provide personal information in the first place. You can always decline to provide personal information at any stage during the use of our site. Any Web pages asking for information have a means of opting-out. This is most commonly achieved by use of the 'clear' button.

Correcting and Updating

This site never collects and stores contact information for any reason other than to reply to enquiries or requests.

Notification of Changes

If we make any material changes in our privacy practices which do not affect user information already stored in our database, a notice will be placed at the top of this page detailing these changes. This will also include a contact email address should any user require further clarification of these changes.


Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Email: help@easypoolchemicals.co.uk